Privacy Policy
Effective date: [DD Month YYYY]
Last updated: [DD Month YYYY]
Welcome to Thenarender (“we,” “us,” “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit thenarender.com (“Website” or “Service”).
By using the Website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Data
This is information that identifies you directly or indirectly. Examples include:
- Name
- Email address
- Phone number (if provided)
- Postal address (if provided)
- Payment or billing information (if needed for purchases)
- Any other information you submit (e.g. via contact forms, comments, support requests)
b. Usage Data / Analytics
We collect information about your use of the Website, such as:
- Your IP address
- Browser type and version
- Operating system
- Referring website
- Pages you visit, time spent on pages
- Device identifiers
- Log data (error logs, access logs, etc.)
c. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and similar technologies to collect and store information about your activity on the Website and to remember your preferences.
You can control or refuse cookies via your browser settings, but disabling some cookies may affect functionality.
2. Purpose of Processing / Why We Use Your Data
We use your data for legitimate business purposes, including:
- To provide, maintain, and improve our Website and services
- To process transactions and manage orders, billing, refunds
- To respond to your inquiries, comments, or support requests
- To send you updates, newsletters, or marketing communications (if you’ve opted in)
- To monitor and analyze usage and trends to improve user experience
- To enforce our Terms of Service
- To detect, prevent, and address security issues or fraudulent activity
- To comply with legal obligations
We will only collect data that is necessary for these purposes and will not use your data for unrelated purposes without notifying you.
3. Legal Basis (Where Applicable)
If your use of the Website subjects you to data protection laws requiring a legal basis (for instance, GDPR in Europe), then our legal bases may include:
- Your consent (for non-essential cookies or marketing communications)
- Performance of a contract (if you engage in transactions or services)
- Compliance with legal obligations
- Our legitimate interests (e.g. security, analytics, fraud prevention), balanced with your rights
4. Sharing & Disclosure of Your Data
We may share or disclose your personal data under the following circumstances:
- With service providers or subcontractors who assist us (e.g. hosting, payment gateways, analytics, email services), under contract to maintain confidentiality
- With affiliates or business partners (if relevant)
- If required by law, regulation, court order, or governmental authority
- To protect our rights, property, or safety (or of users or the public)
- With your consent or direction
If we share data with third parties, we will ensure that they are bound by appropriate data protection and confidentiality obligations.
5. Cross-Border Transfers
Because the Internet is global, your data may be transferred to and stored in locations outside your country of residence (for instance, to our servers or service providers abroad).
When we do so, we take steps to ensure that your data remains protected and handled according to this policy and applicable law (e.g. via contractual safeguards, standard contractual clauses, etc.).
6. Data Retention & Deletion
We retain your personal data only as long as needed for the purposes set out above, and to comply with legal obligations (e.g. tax, accounting, audits). Once data is no longer needed, we will delete or anonymize it securely.
If you wish to request deletion (or anonymization) of your personal data, you may contact us (see “Contact Us” below).
7. Security Measures
We adopt reasonable administrative, technical, and organizational safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. These might include encryption, access controls, firewalls, secure servers, regular audits, etc.
However, no method of transmission over the Internet or method of storage is completely secure, so we cannot guarantee absolute security.
8. Your Rights
Depending on your country or applicable law, you may have certain rights, including:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request erasure of your personal data (subject to obligations)
- Restriction: Request restriction of processing under certain conditions
- Objection: Object to processing (especially for direct marketing or profiling)
- Data portability: Request transfer of your data to another provider
- Withdraw consent: Where processing is based on consent, you can withdraw it
If you wish to exercise any of these rights, please contact us (see below). We may need to verify your identity before complying.
9. Children’s Data
Our Website is not intended for or directed to children below age 13 (or the applicable age under local law). We do not knowingly collect personal information from children. If you learn that a child has provided us data without parental consent, please contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in practices, legislation, or services. When we do, we will post the revised version on the Website and update the “Last updated” date.
If the changes are significant, we may also notify you via email or by prominent notice on the Website.
11. Contact Us & Grievance Redressal
If you have questions, concerns, or wish to exercise your rights, you can contact us:
Email: privacy@thenarender.com
Address: [Your postal address, city, state, country]
Phone (if applicable): [Your contact number]
In jurisdictions (such as India under the forthcoming Digital Personal Data Protection Act) that require a grievance officer or redress mechanism, we commit to appoint a grievance officer and respond to grievances promptly. (Legal 500)
If you are not satisfied with our response, you may have the right to lodge a complaint with an appropriate data protection authority.
12. Miscellaneous
- Third-party links: Our Website may include links to third-party sites. We are not responsible for their privacy practices.
- Third-party content / embedded content: Some pages may embed content (e.g. videos, social media) served by third parties, which may collect data.
- Policy in other languages: If we provide translations, the English version governs in case of discrepancies.
- Severability: If any provision of this policy is found invalid, the remaining provisions remain in force.